Be it in the past or present ...
I build good rapports with all my customers.
I serve them with my hearts and eventually win their hearts.
My mentor once said: "Annie, you not only have the head, also have the heart."
I know this is easy to say or write but far more difficult to apply it in this fast-paced demanding environment we work in.
We need to be talented, motivated and committed to the organization , willing to invest our own energy and potential into our own development.